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HR & THE BOTTOM LINE

GOOD HR IS GOOD BUSINESS!

The following is a summary of survey findings by major consulting firms describing the competitive advantage of effective HR strategies:

  • Organizations that have a documented HR strategy have 35% higher revenue per employee and 12% lower absenteeism rates than those with no documented strategy.

    2002 Global Human Capital Survey- PriceWaterHouseCoopers

  • Companies with superior human capital practices can create more than double the share value than companies with average human capital practices.

    2001 Human Capital Index Study- Watson Wyatt

  • Key links between human capital and shareholder value creation:

    Practice Impact on Market Value
    Total rewards and accountability 16.5%
    Collegial, flexible workplace 9.0%
    Recruiting and retention excellence 7.9%
    Communications integrity 7.1%
    Focused HR service technologies 6.5%

    2001 Human Capital Index Study- Watson Wyatt

  • CFO opinions on the effect of human capital on business outcomes:
    Customer satisfaction 92%
    Profitability 82%
    Innovation/product development 72%
    Revenue per employee 68%
    Speed to market 66%
    Growth 64%

    Mercer HR Consulting- CFO Research Services

  • Great HR can be a true source of competitive advantage.

    2001 Human Capital Index Study- Watson Wyatt


 
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